Terms of service
Last updated: November 9, 2026
These Terms of Service ("Terms") govern your use of rafaprint.com (the "Site") and the products and services offered by Rafa Marketing LLC ("Rafa Marketing," "we," "us," or "our"), located at 1900 SW 22nd St, Lincoln, NE 68522. By using the Site or purchasing from us, you agree to these Terms.
1. Products and Orders
We sell custom printed marketing materials, including yard signs, business cards, door hangers, apparel, forms, flags and related products. All orders are subject to acceptance and availability. Prices are listed in USD and may change without notice. We may refuse or cancel any order, for example in case of pricing errors or suspected fraud.
2. Custom Artwork and Proofs
You are responsible for the accuracy of all text, images and designs you submit, including spelling and contact information. You confirm you have the rights to use any logos, trademarks or content you provide. Once you approve a proof, we are not responsible for errors in the approved design.
3. Payment
Payment is due at the time of order unless otherwise agreed in writing. Payments are processed securely through our e-commerce platform.
4. Shipping, Returns and Refunds
Production and delivery times are estimates. Because our products are custom made, they are not eligible for return or refund unless they arrive defective or differ from the approved proof. Please report any issue within 7 days of delivery to info@rafaprint.com.
5. SMS / Text Messaging Program
By selecting the optional marketing consent checkbox in our website chat widget and providing your mobile number, you agree to receive recurring promotional and marketing text messages from Rafa Marketing, such as special offers, discounts, event promotions and service announcements.
- Consent is not a condition of purchase. Marketing consent is optional and is separate from any transactional or customer-care messages.
- Message frequency varies.
- Message and data rates may apply.
- To opt out, reply STOP to any message. You will receive one confirmation message and no further messages unless you opt in again.
- For help, reply HELP or contact us at +1 402-418-4996 or info@rafaprint.com.
- Carriers are not liable for delayed or undelivered messages.
- We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes.
- See our Privacy Policy for details on how we handle your information.
6. Intellectual Property
All content on the Site, including text, graphics and logos, is the property of Rafa Marketing or its licensors and may not be copied or reused without our permission.
7. Limitation of Liability
To the fullest extent permitted by law, Rafa Marketing is not liable for any indirect, incidental or consequential damages arising from your use of the Site or our products. Our total liability is limited to the amount you paid for the order in question.
8. Changes to These Terms
We may update these Terms at any time. Changes take effect when posted on this page.
9. Governing Law
These Terms are governed by the laws of the State of Nebraska.
10. Contact Us
Rafa Marketing LLC
1900 SW 22nd St, Lincoln, NE 68522
Phone: +1 402-418-4996
Email: info@rafaprint.com